Product return form

Fill Up the Form in Case of Product Return

At TIVA London, we understand that a return may sometimes be necessary, and we’ve designed our process to be as seamless and customer-friendly as possible. If you wish to initiate a return, please notify us within three days of receiving your item. To make this easy, we’ve provided a simple return form on our website.

When returning an item, it must be in its original pristine condition and packaged in the original box. The return shipment should be completed within 14 days of your notification. Following these steps ensures a smooth and efficient return process.

If you need any assistance or have any questions along the way, our dedicated TIVA London team is always here to help. Our goal is to provide a hassle-free and exceptional experience from start to finish.

Special Order Tailor-Made Fur Garments

At TIVA London, our tailor-made fur garments are exquisite, one-of-a-kind creations designed exclusively for you. Due to their bespoke nature, these special orders are considered final sales and are not eligible for return. Each piece is meticulously crafted to your exact specifications and personal style, ensuring a garment that is uniquely yours.

For full details on our policies regarding special orders, we encourage you to visit the Product Return section on our website. There, you’ll find comprehensive guidelines outlining our custom tailoring process. At TIVA London, we are committed to transparency and providing you with all the information you need to make your shopping experience seamless, informed, and truly exceptional.